Resilience at Work

We work with teams and organisations across public, private, and civil society to generate practical insights and actionable strategies for fostering role clarity, appreciation of complementary strengths, and ways to enhance resilience capacities at work, individually and collectively.

Our applied research into socio-ecological dynamics of collective resilience in work environments has reached almost 500 participants from twelve companies, revealing how teams mediate between individual and organisational resilience. Our collaboration with Belbin Team Roles has illuminated distinctive patterns in how different team roles experience and contribute to collective resilience, suggesting new approaches to team composition and the concept of “resilience cascades” – where organisational practices influence resilience beyond the workplace.

Key insights:

• Resilience is relational: Individual strength matters, but collective capacity emerges through meaningful relationships and mutual support
• Alignment enables effectiveness: Teams that understand their shared purpose and complementary roles consistently outperform those with unclear or conflicting directions
• Small shifts create large changes: Focused interventions in team dynamics can generate significant improvements in both performance and wellbeing
• Workplace resilience spreads: Strong team practices create positive ripple effects in families, communities, and broader networks
• Structural elements: Organisational systems, processes, and frameworks intersect with relational dimensions: Social identification, trust, and “mattering”—the sense that one’s contribution is valued and makes a difference

Our work includes:

Organisational Resilience Assessment

Comprehensive diagnostics for individuals, teams, and organisations using frameworks that measure both effectiveness and alignment across multiple domains:

Team Role Clarity and Appreciation

Using established tools and innovative methodologies, we help teams identify complementary strengths and understand how different roles and perspectives contribute to collective success

Resilience Domain Mapping

Individual and team assessments that reveal how individuals respond to and recover from challenges; how team interactions either strengthen or weaken overall capacity, what system-level factors support or undermine team effectiveness and how workplace practices influence wellbeing and effectiveness beyond work